Venues /
The Playhouse, Arts Centre Melbourne
What's on here
BOX OFFICE ENQUIRIES
Phone | 1300 182 183
Email | tickets@artscentremelbourne.com.au
BOX OFFICE OPENING HOURS
Hours | Monday—Friday: 9am—4.30pm
Due to current government guidelines, the Box Offices are only open pre-show. The Theatres Building Box Office opens 90 minutes before the show.*
*Hours are subject to change around performance times
ACCESSIBILITY
Find out more about the Arts Centre's venue accessibilty on their website.
ACCESSIBLE ENTRANCE
The Theatres Building (the building with the spire) has two main entry points – the main front doors on St Kilda Rd and via the Arts Centre Melbourne carpark. All levels in the building can be reached via stairs or lift. There are also escalators between level 6 (street level) and level 5 (the main foyer and the level you enter from the carpark).
ACCESSIBLE PARKING
Parking is available in the Arts Centre Melbourne/NGV car park or at the Australian Ballet Centre car park, both accessible from Kavanagh St, Southbank. Alternatively, there are various parking facilities available nearby. View the map.
Both levels of the Arts Centre Melbourne car park are wheelchair accessible. Accessible parking bays are available on both levels.
ACCESSIBLE BATHROOMS
In the Theatres Building (the building with the spire), there are accessible toilets on:
Level 3 opposite the lifts (two levels below street and the same level as the Fairfax, the Playhouse Stalls and the State Theatre Stalls)
Level 5 at the entrance to the Playhouse next to the cafe (one level below street in the main foyer)
Level 6 behind the Australian Music Vault and near Doors 9 and 10 of the State Theatre (street level)
Level 8 next to The Pavilion (two levels above street)
PHYSICAL ACCESS
All levels of Arts Centre Melbourne’s Theatres Building and Hamer Hall are wheelchair accessible. The Channel (located on the Yarra River side of Hamer Hall) is also wheelchair accessible.
Venues
There are wheelchair spaces at all events, subject to availability. Bookings can be made online or via phone, 1300 182 183. For more information about booking a wheelchair space, visit the Booking An Event page.
Accessible theatre seats, for customers wishing to transfer out of a wheelchair into a theatre seat, are available in designated locations in the Fairfax Studio and Hamer Hall. Arts Centre needs a minimum of 24 hours’ notice if you wish to transfer out of a wheelchair into one of these locations. This will assist our team to safely prepare your seating allocation to best meet your needs before your arrival. Please contact the Arts Centre by calling 1300 182 183 to discuss availability and to book your seat.
The Arts Centre team is not able to assist visitors in transferring to seats, or provide personal attendant services.
Complimentary Wheelchairs
Visitors can book a wheelchair to use for the duration of their visit to assist with travel throughout our buildings. This service is available free of charge. Bookings can be made via phone on 1300 182 183 or via email at tickets@artscentremelbourne.com.au. These wheelchairs cannot be taken offsite.
PUBLIC TRANSPORT
Flinders Street Station is 350 metres from the Theatres Building of the Arts Centre. Exit the station toward St Kilda Rd, turn right and head south. Once across the Yarra River, Hamer Hall will be on your right. For timetable information and trip planning visit PTV.
The Arts Precinct tram stop (Stop #14) is 47 metres from the Arts Centre. It is located outside the National Gallery of Victoria and is serviced by tram routes 1, 3/3a, 5, 6, 16, 64, 67 and 72. For timetable information and trip planning visit PTV or Yarra Trams.